Mission Control

For Growing Support Teams

Understand customer history and provide support that's relevant. Automate repetitive workflows like refunds and password resets. Stay in control when ticket volumes grow.

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Data view

Data at your fingertips

Customer context in a single view. Purchases, billing, previous interactions - anything you need. Reduce time navigating administrative tools so you can focus on communicating with the customer.

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WORKFLOW AUTOMATION BUILDER

Magic Actions

Automate repetitive workflows without code. Stop wasting time with manual data entry and Google Sheets. Perform tasks automatically instead.

Customer timeline

Continuity between interactions

See every action taken. Easily add and read through notes from teammates for seamless interactions with customers.

Analytics

Be Data Driven

Track actions taken and answer simple questions like how many refunds were given this week. Use data to help improve internal policies.

ACCESS & PERMISSIONS

Coming soon

Multi-tier support

Roles to control what data each support team member gets to see and which actions are available to them.

Powering support for thousands of customers across the world

Gather enabled our team to streamline support and internal processes, reducing pressure on our engineering team to deliver features for support and reducing ramp up time for new support hires, ultimately leading to more efficient and happier team members. We wouldn’t have been able to keep up with our level of support and scale as quickly without Gather.

Karim Butt

CTO, GlossGenius

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