Operationalize

your success

Identify customers who are at the greatest risk of churning, perform interventions and build automated workflows to help your success team perform at scale.

14 day free trial. No credit card required.

Accelerated by Techstars

Integrations

Native Integrations

Painless setup, seamless data transfer, and enhanced functionality with the rest of your stack.

Product

Customer Success Stack

Understand the customer journey with Gather’s unified customer view, leverage signaling to predict customer churn, get notified when warning signals are present and create intervention workflows before customers churn.

Support

Product Usage

Activity

Customer Data

Feedback

Financial

Unified Data Layer

A unified customer view with native integrations for all of your existing tools - customer and sales data from HubSpot, payment data and plans from Stripe, support tickets from Zendesk, to name a few. Gather unifies the data and builds an integrated timeline for you so you can piece together the full customer story.

Native CRM integrations

Customer timeline

Segmentation

Native 3rd party integrations

Signals and Alerts

Predict churn with higher level metrics like customer health scores. Get notifications in Slack when customer behavior signals dip into the warning zone. Never miss another opportunity to intervene when things go wrong.

Easy-to-configure Health Score

Threshold-based alerting

Alerting based on trends (percentage change WoW)

Intervention Workflow

Lovelace, Inc dropped below 50% health

Schedule check-in

Notify team via Slack

Operations

Build success processes to help you scale - intervention workflows when negative signals are triggered, maintenance workflows for regularly scheduled check-ins and relationship workflows to set up different touchpoints within your organization. Increase productivity and operationalize your success.

Single step actions

Multi-step workflows

Trigger workflows on intelligence events

Workflows based on segments

CUSTOMERS

Powering success for

thousands of customers

Gather has enabled us to exceed our customers’ expectations. We’ve achieved best-in-breed CSAT and retention numbers, which has helped us to develop customer champions and propel our organic growth.

Karim Butt

CTO, GlossGenius

DEVELOPERS

Built for Developers

Built on top of a extensible data model, Gather is easy to integrate and easy to extend.

REST API

Extensible data-model

Simple client libraries

Security-first

Explore The Docs
const gather = new Gather({
    clientId: 'my_client_id'
})

gather.account('account_123', {
    name: 'Lovelace, Inc',
    country: 'England'
});

gather.user('user_123', {
    first_name: 'Ada',
    last_name: 'Lovelace',
    email: 'ada@lovelace.com'
    account: 'account_123'
});
curl https://api.gatherdata.co/models/account/records \
  -d id="account_123"
  -d name="Lovelace, Inc"
  -d country="England"

{
    "id": "account_123",
    "name": "Lovelace, Inc",
    "country": "England",
}

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